Shipping & Returns

Shipping & Returns

Returns Policy

You may return new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 5 working days upon our receipt of the returned items. This time period includes the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in Australia.

We charge a flat rate of $10.00 per delivery.

Most items are shipped using Fastway Couriers or Australia Post.

All orders are shipped within 24 hours of payment recieved.(except Preswaged wires - shipping times for these items is approx. 1-3days)