FAQ's

FAQs

Q -What is the total cost for delivery for my order!  
A - Delivery cost is a flat rate of $20 Australia wide.

Q - What is the expected delivery time!
A - All orders will be shipped within 24hrs of payment received. Delivery times vary depending on your location. For approx delivery times you can go to www.fastway.com.au & enter your postcode in the Price & Service Calulator & enter Northern Rivers as sending location.
If your area does not show up email us for delivery times.

Q - What is difference between 7x7 wire & 1x19 wire!
A - Both wires are Marine grade Stainless Steel. The 7x7 wire is a semi flexible wire used with the DIY kits & the 1x19 wire is a stiff wire with limited flexibilty used with the Preswaged Kits.

Q - How are Preswaged Kits made!
A - The Preswaged Kits are made using a Jaw Swage Turnbuckle & Fork Terminal. The wire is hydraulically pressed inside these fittings. Wires are made to your lengths for easy installment. All kits come with lag screws for timber posts or saddle & rivets for steel post.

Q - Why are your prices so good!
A - Our store has a massive buying power & various suppliers of quality products. We source our products at great prices & we can pass the savings onto our customers. We have built our reputation on selling quality fittings at super prices. We are more than happy to send out sample products for you to inspect the quality for yourself.

Q - Where do your products come from!
A - Our suppliers import most products from Korea & China. Most Stainless items are produced in Korea or China. All products are checked by quality control before being shipped into Australia. We sell only products that we would use ourselves. We will not sell inferior quality products to our customers as we rely on our customers telling their family & friends of the quality products they recieved from Shanes Stainless Store.